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AutoCAD 2014

Learn more about AutoCAD 2014 and its features

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AutoCAD LT 2014

Learn more about AutoCAD LT 2014 and its features

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Autodesk Inventor 2014

Learn more about Autodesk Inventor 2014, new features 

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Autodesk Revit 2014

Learn more about Revit 2014

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Getting Started

Distributed licensing problem

Getting Started: Installation & Licensing - Wed, 2013-05-22 22:59

I have a problem with Distribuited licensing... My servers still running correctly... but the problem appear when I turn off one of three servers, for exemple .. the primary server.. after this all computers when we open any program Autodesk the time to open and "autenticate" the license is around 5 minutes. If we turn off any other server the programs open without problem.

 

I hope you understand my problem and sorry for my english.

Categories: Autodesk Forums, Getting Started

Revit Server 2014 Install OS Unsupported? Server 2008?

Getting Started: Installation & Licensing - Wed, 2013-05-22 19:52

Attempting to install Revit Server 2014 on our server running Windows Server 2008 with Service Pack 2 and I am getting an error... "Operating System Unsupported. You cannot install this product on the current operating system. Please read the system requirements for details."

 

Details:

Dell Server with Xeon 4 x 2.5Ghz - 4GB RAM

Running 64-bit Windows Server 2008 with SP2 (fully updated)

Server is running Revit Server 2012 & 2013 already.

 

Installing from Building Design Suite Premium 2014 installer copied to my software deployment server from Autodesk shipped USB stick.

 

Server is a little light on processor according to system requirements, but otherwise meets the minimum system requirements. Meets the Operating System Requirements.

 

I'm comfortable using this server for Revit Server. At most I have 6 users in the office it is running on working in a model on the server. Usually 1 or 2 at any given time.

 

Any thoughts? Do I need to contact Autodesk?

Thanks

Categories: Autodesk Forums, Getting Started

Revit 2012 will not start! Error exclamation mark in a triangle

Getting Started: Installation & Licensing - Wed, 2013-05-22 12:54

When I try to open revit it starts just to load and then comes this unclassifiable error! and .. it does not go on!
Can anyone tell me what could be the?
Thank you

Marcus 

Categories: Autodesk Forums, Getting Started

Revit 2011 won't install

Getting Started: Installation & Licensing - Wed, 2013-05-22 01:47

An office I just started at did not have any more copies of Revit Architcture 2011 which they currently use. They are upgrading to 2014 in a few weeks and are having me instal a trial version of 2011 until they buy the new version. I downloaded the program but when I go to install it I can only select the material library to install with the box to select to instal revit being grayed out and unselectable. Then if I try to instal the material library the installer crashes. I have tried redownoading and that des not work. The smae installer file works on other computers but does not work on the one I am using for some reason. The computer is brand new built the day I tried installing revit. Does anyone know how to fix this and get it installed? Thanks

Categories: Autodesk Forums, Getting Started

Tracking individual features of a suite

Getting Started: Installation & Licensing - Wed, 2013-05-22 01:46

Hello,

 

After almost 15 years using AutoCAD with FlexLM, we are just dipping our toes into Suites.  On the surface, these suites seem like a great deal, but digging a little deeper and they don't really seem to offer much to a shop that already has network licensing in place.  When we need more AutoCAD licenses, we buy more AutoCAD licenses.  When we need more 3ds Max licenses, we buy more of them.  Now that suites are entering the picture, it is totally obscusing our usage data.  It seems to me that these Suites are going to force us to overbuy software because all we will know is that we are out of "suite" licenses without being able to identify which product we actually need. 

 

Can someone please tell me, when a suite license is being used on the server, how can I determine which pieces of software are actually pulling that license?  

 

Jon

Categories: Autodesk Forums, Getting Started

Student download of Revit 2014 errors

Getting Started: Installation & Licensing - Tue, 2013-05-21 19:48

Tried to download Revit 2014 but it crashed and downloaded 0 bytes but won't let me try again, gives a message the downloaded request is already queued

Categories: Autodesk Forums, Getting Started

Error exceeded number of activations

Getting Started: Installation & Licensing - Tue, 2013-05-21 19:01

When activating a previous version of AutoCAD I received an error stating that I have exceed the maximum number of activations. The webpage that is used to create a case for support does not work so I am asking for help here. How can I get a tech support person to contact me to discuss this issue?

Categories: Autodesk Forums, Getting Started

Graphic card K4000

Getting Started: Hardware - Tue, 2013-05-21 15:53

Hi All,

Does anyone know if the card nvidia quadro K4000 supports rendering in autocad architecture 2010?

I found a lot of drivers for other autodesk softwear but nothing for architecture. 

How best to set the card to use it in AutoCAD? Anyone could help?

 

I put below a log from settings.

 

Performance Tuner Results Log Version: 18.1.0.2 Date of Last Tune: 2013-05-15 Machine Configuration --------------------- Processor Speed : 2.3 GHz RAM : 32694 MB 3D Device --------- Name : NVIDIA Quadro K4000 Manufacturer : NVIDIA Chip set : Quadro K4000 Memory : 2722 MB Driver : 9.18.0013.1090 Your machine contains a 3D Device that is not certified. As more graphics cards and 3D display drivers are tested, they are added to a list on the Autodesk website. You can check for updates and download the latest certification list at any time. Run the 3DCONFIG command and click the Check for Updates button. Current application driver: acaddm10.hdi Current Effect Status: ---------------------- Enhanced 3D Performance: Available and on Gooch shader: Available and using hardware Per-pixel lighting: Available and on Full-shadow display: Available and on Texture compression: Available and off Available application drivers and effect support: ------------------------------------------------- Software driver Effect support: Enhanced 3D Performance: Not applicable Gooch shader: Software emulation only Per-pixel lighting: Not applicable Full-shadow display: Not applicable Texture compression: Not applicable Direct3D driver: Not Certified Effect support: Enhanced 3D Performance: Available Gooch shader: Available Per-pixel lighting: Available Full-shadow display: Available Texture compression: Available Enhanced 2D Performance: Available Autodesk driver: Not Certified Effect support: Enhanced 3D Performance: Available Gooch shader: Available Per-pixel lighting: Available Full-shadow display: Available Texture compression: Available Enhanced 2D Performance: Available

 

Categories: Autodesk Forums, Getting Started

FlexLM Error: (lmgrd) adskflex exited with status 4 signal = 444

Getting Started: Installation & Licensing - Tue, 2013-05-21 14:59

Hello,

 

I have installed my FlexLM Service on a MS Server 2008 R2.

 

Anything work fine but after 30-60 Minutes, the service always crashed.

 

Here is the message from the debug.log

The service crashed at 9:57 below.

  • 9:16:04 (lmgrd) -----------------------------------------------
     9:16:04 (lmgrd)   Please Note:
     9:16:04 (lmgrd)
     9:16:04 (lmgrd)   This log is intended for debug purposes only.
     9:16:04 (lmgrd)   In order to capture accurate license
     9:16:04 (lmgrd)   usage data into an organized repository,
     9:16:04 (lmgrd)   please enable report logging. Use Flexera Software LLC's
     9:16:04 (lmgrd)   software license administration  solution,
     9:16:04 (lmgrd)   FlexNet Manager, to  readily gain visibility
     9:16:04 (lmgrd)   into license usage data and to create
     9:16:04 (lmgrd)   insightful reports on critical information like
     9:16:04 (lmgrd)   license availability and usage. FlexNet Manager
     9:16:04 (lmgrd)   can be fully automated to run these reports on
     9:16:04 (lmgrd)   schedule and can be used to track license
     9:16:04 (lmgrd)   servers and usage across a heterogeneous
     9:16:04 (lmgrd)   network of servers including Windows NT, Linux
     9:16:04 (lmgrd)   and UNIX. Contact Flexera Software LLC at
     9:16:04 (lmgrd)   www.flexerasoftware.com for more details on how to
     9:16:04 (lmgrd)   obtain an evaluation copy of FlexNet Manager
     9:16:04 (lmgrd)   for your enterprise.
     9:16:04 (lmgrd)
     9:16:04 (lmgrd) -----------------------------------------------
     9:16:04 (lmgrd)
     9:16:04 (lmgrd)
     9:16:04 (lmgrd) pid 1048
     9:16:04 (lmgrd) Detecting other license server manager (lmgrd) processes...
     9:16:04 (lmgrd) Done rereading
     9:16:04 (lmgrd) FlexNet Licensing (v11.11.0.0 build 106800 x64_n6) started on COMPUTERNAME (IBM PC) (5/21/2013)
     9:16:04 (lmgrd) Copyright (c) 1988-2012 Flexera Software LLC. All Rights Reserved.
     9:16:04 (lmgrd) World Wide Web:  http://www.flexerasoftware.com
     9:16:04 (lmgrd) License file(s): C:\Program Files\Autodesk Network License Manager\LIC-FILE-NAME.lic
     9:16:04 (lmgrd) lmgrd tcp-port 27000
     9:16:04 (lmgrd) Starting vendor daemons ...
     9:16:04 (lmgrd) Starting vendor daemon at port 2080
     9:16:04 (lmgrd) Using vendor daemon port 2080 specified in license file
     9:16:04 (lmgrd) Started adskflex (pid 2432)
     9:16:05 (adskflex) Server started on SERVER-NAME for:    
     9:16:05 (adskflex) 64300ACD_F (consisting of:        86063ACD_2014_0F
     9:16:05 (adskflex) 85871ACD_2013_0F 85730ACD_2012_0F 85536ACD_2011_0F)
     9:16:05 (adskflex) 65300ARCHDESK_F (consisting of:        86137ARCHDESK_2014_0F
     9:16:05 (adskflex) 85883ARCHDESK_2013_0F 85731ARCHDESK_2012_0F 85561ARCHDESK_2011_0F)
     9:16:05 (adskflex) 75500ECSCAD_F (consisting of:        86149ECSCAD_2014_0F
     9:16:05 (adskflex) 85889ECSCAD_2013_0F 85677ECSCAD_2012_0F 85581ECSCAD_2011_0F)
     9:16:05 (adskflex) 64400AMECH_PP_F (consisting of:        86138AMECH_PP_2014_0F
     9:16:05 (adskflex) 85885AMECH_PP_2013_0F 85733AMECH_PP_2012_0F 85545AMECH_PP_2011_0F)
     9:16:05 (adskflex) 65100BLDSYS_F (consisting of:        86139BLDSYS_2014_0F
     9:16:05 (adskflex) 85887BLDSYS_2013_0F 85734BLDSYS_2012_0F 85562BLDSYS_2011_0F)
     9:16:05 (adskflex) 66800REVIT_F (consisting of:        86076REVIT_2014_0F
     9:16:05 (adskflex) 85862REVIT_2013_0F 85747REVIT_2012_0F 85587REVIT_2011_0F)
     9:16:05 (adskflex) 65700PLNT3D_F (consisting of:        86110PLNT3D_2014_0F
     9:16:05 (adskflex) 85978PLNT3D_2013_0F 85779PLNT3D_2012_0F 85602PLNT3D_2011_0F)
     9:16:05 (adskflex) 86163INVPROSA_2014_0F
     9:16:05 (adskflex) EXTERNAL FILTERS are OFF
     9:16:05 (lmgrd) adskflex using TCP-port 2080
     9:16:06 (lmgrd) Rereading license file... Requested from NAME@SERVERNAME
     9:16:06 (adskflex) TCP_NODELAY NOT enabled
     9:16:06 (adskflex) Rereading license file...
     9:16:06 (lmgrd) Done rereading
     9:16:06 (lmgrd) ...Finished rereading
     9:16:07 (adskflex) Server started on SERVERNAME:  
     9:16:07 (adskflex) 64300ACD_F (consisting of:        86063ACD_2014_0F
     9:16:07 (adskflex) 85871ACD_2013_0F 85730ACD_2012_0F 85536ACD_2011_0F)
     9:16:07 (adskflex) 65300ARCHDESK_F (consisting of:        86137ARCHDESK_2014_0F
     9:16:07 (adskflex) 85883ARCHDESK_2013_0F 85731ARCHDESK_2012_0F 85561ARCHDESK_2011_0F)
     9:16:07 (adskflex) 75500ECSCAD_F (consisting of:        86149ECSCAD_2014_0F
     9:16:07 (adskflex) 85889ECSCAD_2013_0F 85677ECSCAD_2012_0F 85581ECSCAD_2011_0F)
     9:16:07 (adskflex) 64400AMECH_PP_F (consisting of:        86138AMECH_PP_2014_0F
     9:16:07 (adskflex) 85885AMECH_PP_2013_0F 85733AMECH_PP_2012_0F 85545AMECH_PP_2011_0F)
     9:16:07 (adskflex) 65100BLDSYS_F (consisting of:        86139BLDSYS_2014_0F
     9:16:07 (adskflex) 85887BLDSYS_2013_0F 85734BLDSYS_2012_0F 85562BLDSYS_2011_0F)
     9:16:07 (adskflex) 66800REVIT_F (consisting of:        86076REVIT_2014_0F
     9:16:07 (adskflex) 85862REVIT_2013_0F 85747REVIT_2012_0F 85587REVIT_2011_0F)
     9:16:07 (adskflex) 65700PLNT3D_F (consisting of:        86110PLNT3D_2014_0F
     9:16:07 (adskflex) 85978PLNT3D_2013_0F 85779PLNT3D_2012_0F 85602PLNT3D_2011_0F)
     9:16:07 (adskflex) 86163INVPROSA_2014_0F
     9:16:07 (adskflex) Updating feature 64300ACD_F
     9:16:07 (adskflex) Updating feature 65300ARCHDESK_F
     9:16:07 (adskflex) Updating feature 75500ECSCAD_F
     9:16:07 (adskflex) Updating feature 64400AMECH_PP_F
     9:16:07 (adskflex) Updating feature 65100BLDSYS_F
     9:16:07 (adskflex) Updating feature 66800REVIT_F
     9:16:07 (adskflex) Updating feature 65700PLNT3D_F
     9:16:07 (adskflex) Updating feature 86163INVPROSA_2014_0F
     9:16:07 (adskflex) Updating feature 86110PLNT3D_2014_0F
     9:16:07 (adskflex) Updating feature 85978PLNT3D_2013_0F
     9:16:07 (adskflex) Updating feature 85779PLNT3D_2012_0F
     9:16:07 (adskflex) Updating feature 85602PLNT3D_2011_0F
     9:16:07 (adskflex) Updating feature 86076REVIT_2014_0F
     9:16:07 (adskflex) Updating feature 85862REVIT_2013_0F
     9:16:07 (adskflex) Updating feature 85747REVIT_2012_0F
     9:16:07 (adskflex) Updating feature 85587REVIT_2011_0F
     9:16:07 (adskflex) Updating feature 86139BLDSYS_2014_0F
     9:16:07 (adskflex) Updating feature 85887BLDSYS_2013_0F
     9:16:07 (adskflex) Updating feature 85734BLDSYS_2012_0F
     9:16:07 (adskflex) Updating feature 85562BLDSYS_2011_0F
     9:16:07 (adskflex) Updating feature 86138AMECH_PP_2014_0F
     9:16:07 (adskflex) Updating feature 85885AMECH_PP_2013_0F
     9:16:07 (adskflex) Updating feature 85733AMECH_PP_2012_0F
     9:16:07 (adskflex) Updating feature 85545AMECH_PP_2011_0F
     9:16:07 (adskflex) Updating feature 86149ECSCAD_2014_0F
     9:16:07 (adskflex) Updating feature 85889ECSCAD_2013_0F
     9:16:07 (adskflex) Updating feature 85677ECSCAD_2012_0F
     9:16:07 (adskflex) Updating feature 85581ECSCAD_2011_0F
     9:16:07 (adskflex) Updating feature 86137ARCHDESK_2014_0F
     9:16:07 (adskflex) Updating feature 85883ARCHDESK_2013_0F
     9:16:07 (adskflex) Updating feature 85731ARCHDESK_2012_0F
     9:16:07 (adskflex) Updating feature 85561ARCHDESK_2011_0F
     9:16:07 (adskflex) Updating feature 86063ACD_2014_0F
     9:16:07 (adskflex) Updating feature 85871ACD_2013_0F
     9:16:07 (adskflex) Updating feature 85730ACD_2012_0F
     9:16:07 (adskflex) Updating feature 85536ACD_2011_0F
     9:16:07 (adskflex) Rereading options file...
     9:16:07 (adskflex) ...Finished rereading
     9:16:41 (adskflex) OUT: "64300ACD_F" seminar@PCviolet-1  
     9:16:41 (adskflex) OUT: "86063ACD_2014_0F" seminar@PCviolet-1  
     9:17:13 (adskflex) IN: "86063ACD_2014_0F" seminar@PCviolet-1  
     9:17:13 (adskflex) IN: "64300ACD_F" seminar@PCviolet-1  
     9:17:19 (adskflex) OUT: "65100BLDSYS_F" seminar@PCviolet-1  
     9:17:19 (adskflex) OUT: "86139BLDSYS_2014_0F" seminar@PCviolet-1  
     9:18:11 (adskflex) IN: "86139BLDSYS_2014_0F" seminar@PCviolet-1  
     9:18:11 (adskflex) IN: "65100BLDSYS_F" seminar@PCviolet-1  
     9:57:23 (lmgrd) adskflex exited with status 4 signal = 444
     9:57:23 (lmgrd) Since this is an unknown status, license server
     9:57:23 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
     9:57:23 (lmgrd) Starting vendor daemon at port 2080
     9:57:23 (lmgrd) Using vendor daemon port 2080 specified in license file
     9:57:23 (lmgrd) REStarted adskflex (pid 624)
  • If I restart the service manually now, it works fine for 30-60 minutes.

    After this 30-60 minutes, i got the same error (adskflex exited with status 4 signal = 444)

     

    That isnt the first time that I have installed the flexLM service.

    But its the first time with a 2014 license file.

    With all other license server i never had problems.

     

    What I have done:

     

    • reinstall flexLM
    • disable MS firewall
    • disable and deinstall McAfee anti virus software


    Please excuse my "not so perfect" englisch :-)

     

    Thanks for any help / ideas.

     

    Best regards,

    Manu

     

     

     

     

    Categories: Autodesk Forums, Getting Started

    Service Pack 1 Install Error

    Getting Started: Installation & Licensing - Tue, 2013-05-21 13:03

    I am trying to install the sevice pack for Inventor 2013 and I have installed previous update. This is the message I get.

     

     

     

    Categories: Autodesk Forums, Getting Started

    3ds Max 2014 (and possibly earlier) - LMU.exe crash on startup - cause found!

    Getting Started: Installation & Licensing - Tue, 2013-05-21 12:23

    Ok... I've been struggling with a fresh install of Windows 7 and a fresh install of 3ds Max 2014.  I literally started again twice and as soon as I start max it crashes.  I've found the reason why and a temporary fix but I think there needs to be some work by autodesk to fix the problem properly....

     

    When crashing I get the error message:

     

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    3dsmax.exe
      Application Version:    16.0.420.0
      Application Timestamp:    512f962b
      Fault Module Name:    3dsmax.exe
      Fault Module Version:    16.0.420.0
      Fault Module Timestamp:    512f962b
      Exception Code:    c0000005
      Exception Offset:    00000000004a24f5
      OS Version:    6.1.7600.2.0.0.256.48
      Locale ID:    3081
      Additional Information 1:    f0a5
      Additional Information 2:    f0a532ea1ef430a099aa3084bddda0cc
      Additional Information 3:    2941
      Additional Information 4:    2941e667ade5a6f6f0999531cc024ccb

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

     

    After crashing two events register in the event viewer:

     

    Faulting application name: 3dsmax.exe, version: 16.0.420.0, time stamp: 0x512f962b
    Faulting module name: 3dsmax.exe, version: 16.0.420.0, time stamp: 0x512f962b
    Exception code: 0xc0000005
    Fault offset: 0x00000000004a24f5
    Faulting process id: 0xb90
    Faulting application start time: 0x01ce5509b0179a2d
    Faulting application path: C:\Program Files\Autodesk\3ds Max 2014\3dsmax.exe
    Faulting module path: C:\Program Files\Autodesk\3ds Max 2014\3dsmax.exe
    Report Id: f076741d-c0fc-11e2-a999-00241dd67457

     

    _____________________

     

    Faulting application name: LMU.exe, version: 7.0.51.0, time stamp: 0x50f8df72
    Faulting module name: adlmact_libFNP.dll, version: 11.11.0.0, time stamp: 0x501160e9
    Exception code: 0xc0000005
    Fault offset: 0x00000000003b8280
    Faulting process id: 0xba8
    Faulting application start time: 0x01ce5509b1a05d3a
    Faulting application path: C:\Program Files\Common Files\Autodesk Shared\Adlm\R7\LMU.exe
    Faulting module path: C:\Program Files\Common Files\Autodesk Shared\Adlm\R7\adlmact_libFNP.dll
    Report Id: f0769b2d-c0fc-11e2-a999-00241dd67457

     

    ______________________

     

    I found a website that suggested using msconfig to try to diagnose the problem and after about 10 reboots I've found that if you disable the 'Windows Management Instrumentation' service, 3ds Max will start without issue.  What issues this has on the rest of the computer I don't know.  In the notes for the service it says that most windows software will not function properly (not great!)

     

    Categories: Autodesk Forums, Getting Started

    Revit 2013 license unavailable

    Getting Started: Installation & Licensing - Tue, 2013-05-21 10:00

    Hello,

    I'm currently doing a Building Design course at Central Tafe in Perth WA and our program that we use in Revit 2013.

    I have downloaded Revit on my laptop and have just recently downloaded it onto my home computer as well. I did work on the home computer yesterday and revit worked fine but today when I have tried to save my mornings work on my laptop it have come up with a message saying the license is unavailable and it is in viewer mode.

    I have attached the message below.

    How do I get my license working again and so I can my assignments?

    Thanks

    sky15kf

     

    Categories: Autodesk Forums, Getting Started

    Issue of license 3ds max

    Getting Started: Installation & Licensing - Mon, 2013-05-20 23:58

    I have an issue with my 3ds max license, they are two licenses which I already registered. Autodesk generated my .lic file, but when I try to install them in my server along with other licenses for Maya and Mudbox, this new file (3ds max) blocks all the other licenses which were already running, and when I try to run 3ds max a warning appears, saying that the license is not valid.

    Can anybody help me with this, please?

    Categories: Autodesk Forums, Getting Started

    Maya 2013 64bit error on Windows 8 64bit

    Getting Started: Installation & Licensing - Mon, 2013-05-20 21:15
    Hey you guys

    I'm new to the forums and I really need your help. I have recently installed a trial version of Maya 2013 64bit on my new Lenovo G580 which came with Windows 8 64bit. When I try to run maya, it gives me the error 0xc000007b. I have updated my Microsoft C++ serveral times and. Uninstalled maya serveral times as well. Nothing worked. Funny thing is Maya 2012 and Softimage 2013 (both 64bit) worked when I tried them.

    Any ideas on how to fix this?

    I highly appreciate any suggestions given
    Categories: Autodesk Forums, Getting Started

    Error installing BDSU 2014 from web

    Getting Started: Installation & Licensing - Mon, 2013-05-20 19:28

    I donwloaded the Building Design Suite Ultimate 2014 update from autodesk subscription center using the Autodesk download manager which gave me (5) files:

     

    Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_001_005.sfx

    Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_002_005.sfx

    Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_003_005.sfx

    Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_004_005.sfx

    Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_005_005.sfx

     

    I extracted them and launched the "Setup.exe" file in the newly created "Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm" directory.  The installer starts and says initializing but then an error window opens saying "The system cannot open the device of file specified. C:\Users\CSCHIL~1\AppData\Local\Temp\_AIB367.tmp\x64\NAVMAN\roamer.msi"

     

     

     

    I've gone to this directory and confirmed the roamer.msi file does exist here.  I've tried clearing the Temp directory and re-extracting the installer from the downloaded files with the same result.

     

    Possibly worth noting, I downloaded the web files to my D: drive, and extracted them to the C: drive (SSD) for installing, if that makes any difference.

    Categories: Autodesk Forums, Getting Started

    Activation error in Maya

    Getting Started: Installation & Licensing - Mon, 2013-05-20 18:55

    Hello,

     

    Unfortunately I have a massive problem with the activation for Maya, which bothers me for weeks now, and I really hope you can help me.

    I need Maya for my Game Design studies at university and installed Maya 2013 (64bit) at my Lenovo Ideapad U410. But I wasn't able to activate it with my student licence, I only got an empty window.

    At first I deinstalled and reinstalled Maya, but still got the same problem. Then I tried these solutions -> http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=6404339&siteID=123112

    Step 1, 2 and 4 didn't change anything, with step 3 (Manually register the Jscript.dll and VBscript.dll files) it shows error code 0x80004005. And I actually don't want to mess with my computers security zone...

    Some other students of my class had the same problem. One of them installed Maya 2014 and could activate this version though. I deinstalled Maya 2013 and reinstalled Maya 2014, but couldn't activte this version either (it still showed the same empty activation screen and error 19 in this version).

    One of my professors suggested to install and activate Maya on another computer and to transfer the licence to my Laptop. Maya 2013 works on our computer, but I couldn't find the LTU anywhere in the folder, so I'm not able to transfer the licence.



    Now I'm actually really clueless how to proceed.

    I'd be glad about any possible solutions. Thanks!

    Categories: Autodesk Forums, Getting Started

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